Small businesses in the MENA region run some of the most loyal customer bases in the world. They deserve loyalty tools that match that loyalty — not a stack of cards that end up in the bin.
In 2022, Youssef Al-Hamdan was managing operations for a small restaurant group in Dubai. Every week, his staff stamped hundreds of paper loyalty cards. Customers forgot them at home. Cards got wet or crumpled. Staff accidentally stamped the wrong boxes. The redemption rate was dismal.
He started looking for digital alternatives. The good ones required expensive hardware. Others forced customers to download a separate app — which most people declined. The platforms built for big chains were priced and designed for big chains.
There was no simple, affordable loyalty platform that worked the way customers' phones already worked: with Apple Wallet and Google Wallet. So he built one.
Revio launched in 2023 with a single goal: help any small business in MENA launch a digital loyalty program in under an hour, with no hardware and no customer app required. Loyalty cards live in the same wallet app customers use for boarding passes and payment cards — they are impossible to forget and always available.
Make digital loyalty accessible to every small business in the MENA region — and make customers actually use it.
Most loyalty platforms are designed for large chains with IT teams and long onboarding timelines. We design for the cafe owner who needs something working by tomorrow.
We measure success by whether merchants see more repeat visits — not by how many features we ship. Every decision starts with that question.
Arabic language support, local payment considerations, and a support team in the same time zone. We are not retrofitting a global product for this region — we built for it.
Co-founder & CEO
Former operations manager at a Dubai restaurant group. Watched staff stamp thousands of paper cards, losing most of them, and decided to fix it.
Head of Merchant Success
Helped launch loyalty programs for retail chains in the UAE and KSA. Focused on making sure every Revio merchant sees measurable results within 90 days.
Co-founder & CTO
Built mobile payment and digital wallet integrations at fintech companies in Riyadh and London before co-founding Revio.
Dubai, UAE
Headquarters and primary operations
Serving merchants across MENA
UAE, Saudi Arabia, Qatar, Kuwait, Bahrain, Oman, and growing
hello@revio.app
We respond to every email, usually within a few hours during business hours
14-day free trial. No credit card. No hardware. Up and running in under an hour.
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