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 For stores of all sizes

Customer Loyalty for Retail Stores

From corner stores to specialty shops, reward the people who shop with you. Points that add up, rewards they want, and shoppers who stay.

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What is a loyalty program for retail stores?

A loyalty program for retail stores gives shoppers points for what they spend. They can trade the points for money off or a free product. The card lives in Apple Wallet or Google Wallet. It rewards spend, not visits, because baskets vary a lot. Shoppers join at the till. They scan a QR code, type a phone number, and add the card. There is no app to download. When they pay, the cashier scans the card with a web scanner on any phone. They type in the total. The scanner is apart from the till, so there is no POS link or new hardware. For example: 1 point per unit spent, and a voucher worth 20 units at 400 points. The owner gets a list of shoppers, with how often they come and what they spend. And they can tell the shoppers most likely to act about a weekend deal, right on their lock screen.

Benefits

Why Retail Stores Choose Revio

Digital wallet passes are always with your customers — right in their Apple or Google Wallet. No app to download, nothing to forget.

01

Get More Repeat Sales

Shoppers with points come back 2.5x more often than those without. The points on their phone keep your store in their mind. Each time they open their wallet, they see your brand and how close their reward is. Small shops have to compete with online stores and big chains. For them, this is one of the cheapest ways to keep shoppers.
02

Bigger Baskets

Points grow basket size by 18-22% on average. The reason is simple. Say a shopper is 30 points from a reward, and this buy earns 25. They look for a small add-on to get over the line. Over hundreds of sales a month, that adds up. And it is all extra, since they would not have bought those items at all.
03

No Plastic Cards

A phone-only card cuts print costs, and shoppers always have it with them. No more key tags. No more "I left my card at home." No more stacks of blank cards to keep. If your store has seasonal or short-term staff, there is also no training on how to hand out cards. Shoppers do it all themselves.
04

Quick to Start

Start to reward shoppers today. There is no hardware to buy and no hard setup. Pick a template, set your points rate, choose your rewards, and print a QR code for the till. Most stores go from sign-up to live in under 30 minutes. No POS link, no software to install on your till, and no IT help. Just a phone to scan with.

Features

Features Built for Retail Stores

All you need to run a loyalty program that works

Works With Any Wallet

Works with both Apple Wallet and Google Wallet, so it covers almost every smartphone. One QR code at your till works for every shopper, on any phone. No need to ask "iPhone or Android?" Revio knows the phone and sends the right card by itself.

Points Your Way

Points per dollar, per visit, or per item. Set up what works for your store. Most stores use points per dollar (1 point per AED spent), because it grows in a fair way with the size of the sale. You can also run 2x or 3x points in slow times, at clearance sales, or when a new product comes out.

Deals and Sales

2x points days, flash sales, and deals just for members. Send them as push messages to shoppers' lock screens. 85%+ of people open them. Only 9% open email and 20% open SMS. A "Members only: 3x points this weekend" message sent on Friday morning can bring a clear rise in weekend shoppers.

Lots of Templates

Templates for food shops, hardware, tech, pet supplies, corner stores, and more. Each has the colors, icons, and layouts for its type of shop. Add your logo and brand colors to make a card that is all about your store, not a plain template.

Join at the Till

Put a QR code at the till. Sign up shoppers in under 15 seconds as they pay. It fits right in while the card payment goes through, or while the cashier bags their items. Shoppers leave with a card on their phone, points from what they just bought, and a clear path to their first reward.

Shopper Groups

Find the shoppers who spend the most, and the ones who come less and less. Send deals by how people shop. Send win-back offers to shoppers who stopped coming. Send special deals to VIPs. And send a welcome bonus to those who just joined. Deals sent to a group get 3-4x more response than one message to all.

Testimonial

What merchants are saying

"We took on the big box stores with better rewards and a personal touch. Revio made our loyalty program easy to run."
RT

Robert T.

Store Manager, Hometown Hardware

Industry Insights

The Retail Stores Market

Stores have to compete with online shops, which are easier to use. A phone loyalty card is one of the best tools to get people to shop in person. Points per dollar work best, because store sales vary a lot (30-500+ AED). Shoppers expect to earn more when they spend more. Stores with wallet cards see 26% more return visits. The card keeps a link to the shopper that email can not match. It is on their phone, and they see it each time they pay for anything, anywhere. MENA retail should top $100 billion by 2028. But small stores face more and more pressure from big chains and online shops like Noon and Amazon.ae. A loyalty program for retail levels the field. It gives small stores a way to keep shoppers that big chains often do not use well. The best move is to send a push message with an offer made for the shopper when they have not come in 30 days. This wins back 17% of lapsed shoppers, at almost no cost.

FAQ

Common questions

Ready to start your Retail Store's loyalty program?

Get started with Revio today.

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Retail Stores in Your City

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Further reading

Loyalty app for small businessPoints-based loyaltyWhat is a digital loyalty program

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