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The Physical Store Alternative to Smile.io

Loyalty built for brick-and-mortar businesses, not just Shopify stores.

Smile.io is a leading loyalty platform for e-commerce and Shopify stores, but it was not designed for physical businesses. Revio is built from the ground up for brick-and-mortar merchants with native Apple and Google Wallet passes, QR code scanning, and in-store push notifications.

Smile.io has earned its reputation as one of the best loyalty solutions for e-commerce. Its Shopify integration is seamless, the widget is easy to embed, and it handles online points, referrals, and VIP tiers well. If you run a pure online store on Shopify, Smile.io is a strong contender.

The gap appears when you have a physical store. Smile.io does not support Apple Wallet or Google Wallet passes, does not offer QR code scanning for in-store visits, and does not send push notifications to customer phones. Its entire model is built around the online checkout experience — a customer earns points when they buy through your website, not when they walk into your shop.

Revio was designed for the opposite use case: physical businesses where customers walk in, scan a QR code, and earn stamps or points on a card that lives in their phone wallet. Push notifications bring customers back between visits. Analytics show visit frequency patterns, not just transaction data. For businesses that operate primarily in-store — cafes, salons, restaurants, retail shops — Revio provides the tools that Smile.io simply does not offer.

Smile.io is the better choice for pure e-commerce businesses, especially those on Shopify. Its online widget, referral program, and Shopify-native integration create a seamless experience for online stores. If your business is entirely online, Smile.io is purpose-built for you.

Why merchants switch to Revio

Wallet Passes

Native Apple & Google Wallet cards, not just an online widget

QR Scanning

In-store visit tracking with fast QR code scanning

Push Notifications

Reach customers on their lock screen between visits

In-Store Focus

Built for physical businesses, not adapted from e-commerce

FeatureRevioSmile.io
Apple Wallet passes
Google Wallet passes
QR scanning
E-commerce integration
API
Points programs
Referral program
Push notifications
In-store focus
Free plan
14-day trial
Free tier
MENA support

Revio

Starter

14-day free trial

$19/mo

Growth

$39/mo

Enterprise

$79/mo

Smile.io

Free

Limited features

$0/mo

Starter

$49/mo

Growth

$199/mo

Plus

$999/mo

Add wallet passes for physical store customers

Enable QR scanning for in-store visits

Send push notifications to bring customers back

Free migration support from our team

Frequently asked questions

Try Revio free for 14 days

No credit card required

Start Free Trial

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