Points That Build Loyalty
Reward guests for what they spend, not just for visits. Points work best for restaurants, stores and services where bills change a lot. A 200 AED dinner earns more than a 50 AED lunch. That feels fair to guests. It also keeps your reward costs in line with your sales.
A points-based loyalty program rewards guests for how much they spend. A 50 AED bill earns more than a 5 AED one. That feels fair to guests, and your reward costs grow with your sales. So points are best for restaurants, stores and services where bills change a lot. Revio does the math. Staff scan the card and type in the amount. The points are added right away.
Benefits
Key benefits
Fair Rewards
Guests who spend more earn more, and that feels fair. A family that spends 200 AED on dinner earns 4x the points of someone who buys a 50 AED lunch. Both feel it is fair. It also means your reward costs grow with your sales. You give more only when you earn more, which protects your profit. Points balance out on their own in a way that flat stamp cards don't.
Set Your Own Rate
Set how many points guests get for each dollar, dirham, riyal or pound. 1 point for each 1 spent is common. You can give 2 points if your profit is high, or 0.5 points if it is low. You can also run double points in slow times to bring people in. Your normal rate stays the same. Keep adjusting until your rewards bring guests back at a cost you are happy with.
Many Rewards
Make a list of rewards at different point levels. For example: 50 points for a free starter, 100 points for a main dish and 200 points for something special. Choices keep guests coming, because people like different things. Some save up for the big reward. Others use their points often on the small one. Both keep coming back.
VIP Tiers
Add levels for your best guests, like Bronze, Silver and Gold. Each level can earn points faster or get special rewards. Levels give guests something to climb. A Silver guest sees what Gold gets and has a reason to spend more. In the Arab world, status matters a lot. That is why reward levels often do better there than flat rewards.
Process
How it works
Set Earning Rate
Choose how many points guests get per unit spent, like 1 point per 1 AED. You can use more than 1 rate. For example, 1 point per AED most of the time and 2 points per AED in slow hours. The rate is used when staff type in the bill during the scan. Change it any time. Points guests already have stay the same.
Create Rewards
Set up rewards at different point levels, so guests have choices. A restaurant might give a free starter at 50 points, a free dessert at 75 points and a free main dish at 150 points. Each reward has a name, a short note and a point cost. Add, remove or change rewards any time. Guests see the rewards and their points on their wallet card. That gives them a clear goal.
Guest Buys
When a guest buys something, staff scan their wallet card and type in the amount. Revio works out the points from your rate. Then it adds them to the guest's total. The wallet card shows the new total in seconds. A guest who spends 80 AED at 1 point per AED gets 80 points in 1 step. No math by hand.
Use Points Any Time
Guests choose when to use their points. They can use them as soon as they reach the first reward, or save up for a bigger one. To use points, staff scan the card and pick the reward from a list. The points come off, and the reward goes on the current bill. Guests get a message that confirms it and shows their new total.
Set Earning Rate
Choose how many points guests get per unit spent, like 1 point per 1 AED. You can use more than 1 rate. For example, 1 point per AED most of the time and 2 points per AED in slow hours. The rate is used when staff type in the bill during the scan. Change it any time. Points guests already have stay the same.
Create Rewards
Set up rewards at different point levels, so guests have choices. A restaurant might give a free starter at 50 points, a free dessert at 75 points and a free main dish at 150 points. Each reward has a name, a short note and a point cost. Add, remove or change rewards any time. Guests see the rewards and their points on their wallet card. That gives them a clear goal.
Guest Buys
When a guest buys something, staff scan their wallet card and type in the amount. Revio works out the points from your rate. Then it adds them to the guest's total. The wallet card shows the new total in seconds. A guest who spends 80 AED at 1 point per AED gets 80 points in 1 step. No math by hand.
Use Points Any Time
Guests choose when to use their points. They can use them as soon as they reach the first reward, or save up for a bigger one. To use points, staff scan the card and pick the reward from a list. The points come off, and the reward goes on the current bill. Guests get a message that confirms it and shows their new total.
Use cases
Perfect for
FAQ
Frequently asked questions
Points That Build Loyalty
Reward guests for what they spend, not just for visits. Points work best for restaurants, stores and services where bills change a lot. A 200 AED dinner earns more than a 50 AED lunch. That feels fair to guests. It also keeps your reward costs in line with your sales.